Platform Architecture
A simplistic view of our robust, AWS-native architecture designed for scalability and reliability.
Explore the comprehensive capabilities of NeurX's voice AI platform
A simplistic view of our robust, AWS-native architecture designed for scalability and reliability.
Ultra-low latency model connecting user audio directly to the AI for instant, seamless responses.
Injects specific context and rules at every conversation turn to maintain strict adherence to guidelines.
Efficiently directs user intent to specialized sub-modules for structured, predictable business outcomes.
Orchestrates complex, multi-step workflows across various agents to handle intricate user requests.
Easy endpoint connection setup for receiving customer calls with minimal configuration.
Connect your existing telephony infrastructure via standard SIP protocols with automatic failover.
Browser-based calling and REST API integration for web applications and mobile apps.
Provision new phone numbers or connect existing ones in minutes, not days.
Powerful suite for intelligent outbound calling campaigns with AI-driven optimization.
Configure call windows, timezone-aware scheduling, and minimum hours between retry attempts.
Automated assessment after each call using AI + SIP message tracking to understand true call outcomes and optimize next actions.
Fine-grained settings for parallel call capacity, pacing algorithms, and resource allocation.
Connect to your existing business tools seamlessly.
Self-hosted server with CRMs, ERPs, ticketing systems & more.
Bespoke connectors built on a project basis.
On-premise deployment within your infrastructure.
A centralized hub managing all customer interactions across voice, chat, email, and emerging channels. One platform, complete synergy, enterprise-grade reliability.
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